Our client, National Bank of Pakistan, is seeking a Manager for Quality Assurance within Operational Risk Management at the AVP/VP level, based in Karachi. As one of the largest and most prominent banks in Pakistan, National Bank of Pakistan plays a vital role in supporting the country’s financial well-being and promoting sustainable growth through its extensive local and international branch network. The Bank is committed to transforming itself into a future-ready, agile, and sustainable institution. In alignment with this vision, the Bank is looking for a skilled and dedicated professional to join its Risk Management team.
Key Responsibilities:
- Plan and conduct quality assurance (QA) reviews for assigned units using approved risk-based methodologies and sampling techniques.
- Develop and maintain QA methodologies, guidelines, and checklists for Risk Control Self-Assessment (RCSA), control testing, and Operational Risk Management (ORM) process reviews.
- Review RCSA self-testing results and supporting evidence to ensure accuracy, completeness, consistency, and compliance with established requirements.
- Guide and supervise QA analysts in re-performing control tests, ensuring proper execution and documentation in approved templates.
- Assess QA exceptions, control gaps, and data issues such as missing evidence, inconsistencies, anomalies, and unusual trends, escalating significant concerns as necessary.
- Perform quality checks on RCSA, Key Risk Indicators (KRI), and operational loss data to verify accuracy and completeness.
- Oversee the maintenance of QA documentation, including working papers, testing checklists, review trackers, and supporting evidence.
- Coordinate with business and support units during QA reviews, follow up on outstanding evidence and remediation actions, and escalate delays or significant issues promptly.
- Prepare and review QA observations, dashboards, and management reports, providing relevant updates to senior management.
- Support the development of the QA team through coaching, onboarding, and guidance on QA methodologies, testing procedures, and documentation standards.
- Perform any other assignments as directed by supervisors.
Required Qualifications:
- Minimum graduation or equivalent degree from a university or institute recognized by the Higher Education Commission (HEC) of Pakistan.
- At least 6 years of professional experience in a financial institution and/or audit firm, with a minimum of 4 years focused on operational risk, internal audit, quality assurance, or controls testing.
- Strong analytical skills with a solid aptitude for quantitative analysis.
- Good understanding of risk management, internal controls, and regulatory requirements.
- Effective communication and presentation skills.
Preferred Qualifications and Benefits:
- Candidates holding first-class Bachelor’s and/or Master’s degrees in Finance, Economics, Statistics, or relevant professional certifications will be given preference.
- The position is offered on a contractual basis for three years, with the possibility of renewal at the management’s discretion.
- Selected candidates will receive a competitive compensation package and benefits in accordance with the Bank’s policies.
The role is based in Karachi. Only shortlisted candidates who meet the eligibility criteria will be invited for panel interviews. The Bank is an equal opportunity employer and encourages applications from all qualified individuals regardless of gender, religion, or disability. No travel allowance or daily allowance will be provided for the interview process. Applications must be submitted within 10 working days from the date of the job posting. Late applications will not be considered.