Manager Regulatory Engagement

JazzCash is seeking a Manager Regulatory Engagement to serve as the trusted liaison between the company and its regulators, primarily the State Bank of Pakistan (SBP). This role is critical in ensuring smooth legal and regulatory interactions, supporting licensing and approval processes, and translating regulatory requirements into actionable business strategies. Reporting to the Head of Legal Affairs, the successful candidate will work closely with internal teams and external authorities to resolve regulatory issues, monitor emerging developments, and contribute to policy advocacy, all while supporting the responsible growth of JazzCash’s digital financial services.

Key Responsibilities

- Lead daily engagement with the SBP on legal and regulatory matters, building strong, credible relationships across various departments and representing JazzCash in regulatory meetings, consultations, and industry forums.
- Manage significant regulatory issues from initial assessment through to resolution, preparing briefing notes, talking points, and evidence-based positions, while ensuring commitments are assigned and closed in a timely manner.
- Oversee or assist with applications for licenses, approvals, permissions, no-objection certificates, and product clearances.
- Coordinate responses to regulatory queries, inspections, and reviews by collaborating with Compliance, Risk, Product, Finance, Technology, and Operations teams to ensure submissions are accurate, complete, and timely.
- Provide regulatory advice on new products, partnerships, customer journeys, and business models across digital payments, wallets, lending, BNPL, insurance, and adjacent fintech offerings, engaging early to embed requirements into execution plans.
- Review regulatory correspondence, submissions, undertakings, and related legal documents, offering practical, risk-based solutions that support responsible business growth.
- Monitor emerging legal and regulatory developments, assess their impact on the business, and coordinate internal implementation of new requirements.
- Contribute to consultation responses and policy advocacy, maintain consistent regulatory messaging and records, update senior management and governance forums, and coordinate with external counsel when necessary.

Required Qualifications

- Bachelor’s degree in business, finance, economics, public policy, law, or a related field; equivalent professional experience may be considered.
- 5-8 years of post-qualification experience in banking, payments, electronic money, fintech, or financial services, gained within banks, EMIs, fintech companies, regulated financial institutions, regulators, or leading law firms.
- Proven experience engaging with the SBP and managing regulatory issues, approvals, permissions, or licensing processes.
- A strong professional network within Pakistan’s financial services and regulatory ecosystem, developed through credible and ethical engagement.
- Deep understanding of Pakistan’s legal and regulatory framework for digital financial services and regulated fintech products, including awareness of regulatory priorities and market trends.
- Strong regulatory judgment with the ability to interpret written requirements and understand the practical context in which regulators operate, combined with a commercial mindset that balances risk and growth.
- Excellent stakeholder management skills, capable of handling senior and sensitive discussions with maturity, and able to communicate complex issues clearly and persuasively.
- Ability to collaborate effectively across multiple internal functions and independently manage multiple matters from assessment to closure, maintaining high ethical standards and confidentiality.
- Based in Karachi with flexibility to travel to Islamabad and other locations as needed for regulatory meetings and business requirements, and availability for urgent or time-sensitive matters.

Preferred Qualifications and Benefits

JazzCash is Pakistan’s leading mobile financial services platform and part of the JazzWorld group, recognized as a certified Top Employer. The company offers the opportunity to contribute to a platform that provides millions of people with access to digital financial services, fostering financial inclusion on a national scale. Employees at JazzCash are empowered to build, secure, and scale innovative solutions that shape the future of digital finance.

The organization values Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit, creating a dynamic and inclusive workplace. JazzCash is committed to diversity and equal opportunity, fostering an environment where all employees can thrive.

Applications are encouraged by 15th October 2026.