MANAGER STRATEGIC SALES & SERVICES

This role focuses on establishing and expanding the company’s presence within the corporate sector by generating new business opportunities and maintaining strong relationships with existing clients. The successful candidate will deliver exceptional customer service to ensure client satisfaction and loyalty, while driving revenue growth through tailored solutions and strategic sales initiatives.

Key Responsibilities

Sales Management:
- Sell fixed broadband products including Internet, Voice, DPLC, IPLCs, as well as Cloud computing, DICT, and M2M/IoT solutions to B2B clients.
- Collaborate closely with technical teams to develop customized technical solutions that meet client requirements.
- Identify new business opportunities and competitive advantages to create tailored offerings for the corporate sector.
- Acquire new revenue-generating customers and increase sales from the existing client base by providing high-quality customer service to maintain client confidence and retention.

New Business Development:
- Achieve monthly sales targets as set by management.
- Explore growth opportunities within the existing client portfolio.
- Establish and nurture new business relationships.
- Proactively identify and resolve customer service issues to encourage referrals and new activations.

Revenue Management:
- Ensure revenue targets assigned by management are met consistently.
- Implement strategies to increase revenue from both current and prospective clients.

Customer Retention and Churn Prevention:
- Monitor corporate client activations and disconnections, analyzing reasons for churn.
- Develop and execute strategies to retain customers and reduce churn by addressing service, billing, or other concerns that may impact customer satisfaction.

Required Qualifications

- Bachelor’s degree or equivalent, preferably in Telecommunications, Computer Science, or a related field.
- Minimum of 4 to 5 years of relevant experience in sales and business development within the corporate or telecom sector.

Skills

Generic Skills:
- Strong relationship-building and interpersonal skills.
- Effective negotiation abilities.
- Ability to work collaboratively as a team player.
- Demonstrated leadership capabilities.
- Proficient presentation skills.

Job-Specific Skills:
- Proven sales expertise.
- Business development acumen.
- Customer relationship management proficiency.

This position offers an opportunity to contribute significantly to the company’s growth by leveraging technical knowledge and sales expertise to meet and exceed corporate client expectations. The ideal candidate will be proactive, customer-focused, and skilled at navigating complex business environments to drive sustainable revenue growth.