Manager Strategy & Ops Planning (S&OP)-Logistics

We are looking for a highly analytical and strategic professional to join our Strategy & Planning team as a Manager of Sales and Operations Planning (S&OP). This role is pivotal in aligning multiple departments—including Logistics (DEX & 3PLs), Fulfillment, Commercial, Finance, Marketing, and Regional Teams—to deliver insights, operational visibility, and strategic guidance to senior management. The ideal candidate will demonstrate strong leadership skills, analytical expertise, and the ability to collaborate across functions to drive performance improvements and operational excellence.

Key Responsibilities

Strategic Coordination & Insights
Serve as the central point of contact between departments, ensuring seamless coordination and alignment of initiatives. Provide data-driven insights and comprehensive reports to management to support informed decision-making.

Data Analytics & Team Leadership
Lead a team of analysts to extract, analyze, and interpret data, identifying root causes and actionable insights. Ensure the delivery of accurate and meaningful analysis to track performance and guide strategic decisions.

Operational Visibility & Campaign Support
Maintain daily operational visibility to ensure smooth execution and performance monitoring. Provide critical support during campaigns by identifying and mitigating risks related to ageing inventory and delivery performance.

Logistics & Fulfillment Optimization
Support strategic projects focused on increasing delivery speed and reducing errors, always with a customer-centric approach. Identify key initiatives to improve shipping fee recovery, enhance delivery speed, and minimize errors across all logistics business units.

Operations Planning & Forecasting
Lead the end-to-end operations planning process, ensuring accurate monthly, quarterly, and yearly forecasts. Translate sales forecasts into operational volume-based activities for fulfillment and logistics teams.

Financial Performance & ROI Analysis
Assist in comparing forecasted budgets against actual financial performance, identifying discrepancies and their causes. Conduct feasibility and ROI analyses to support various strategic projects across business units.

Required Qualifications

- 3 to 5 years of experience in Strategy & Planning, Operations, Logistics, or related fields.
- Bachelor’s or Master’s degree in Business, Economics, Supply Chain, Data Analytics, or a related discipline.
- Strong analytical skills with expertise in data analysis, forecasting, and strategic decision-making.
- Proven leadership experience, including managing teams and coordinating cross-functional efforts.
- Excellent communication skills, including stakeholder management, presentation, and reporting abilities.
- Demonstrated problem-solving skills with the ability to identify bottlenecks, optimize operations, and implement effective solutions.

Preferred Qualifications

- Advanced proficiency in Excel, SQL, Power BI, and other data visualization tools is highly desirable.

This role offers the opportunity to work at the intersection of multiple business functions, driving strategic initiatives that impact overall operational efficiency and business growth. If you are a results-driven professional with a passion for data and cross-functional collaboration, this position is an excellent fit.