Manager Strategy & Ops Planning (S&OP)-Logistics

We are looking for a highly analytical and strategic professional to join our Strategy & Planning team as a Manager of S&OP. This role is pivotal in aligning multiple departments—including Logistics (DEX & 3PLs), Fulfillment, Commercial, Finance, Marketing, and Regional Teams—to deliver actionable insights, operational visibility, and strategic guidance to senior management. The ideal candidate will demonstrate strong leadership, analytical expertise, and the ability to collaborate across functions to drive performance improvements and operational excellence.

Key Responsibilities

Strategic Coordination & Insights
Serve as the central point of contact between various departments, ensuring seamless coordination and alignment of initiatives. Provide management with data-driven insights and comprehensive reports to support informed decision-making.

Data Analytics & Team Leadership
Lead a team of analysts in extracting, analyzing, and interpreting data to uncover root causes and actionable insights. Ensure all analyses are accurate and meaningful to facilitate performance tracking and strategic planning.

Operational Visibility & Campaign Support
Maintain daily operational visibility to ensure smooth execution and monitor performance metrics. Provide critical support during campaigns by identifying and mitigating risks related to ageing inventory and delivery performance.

Logistics & Fulfillment Optimization
Contribute to strategic projects focused on enhancing delivery speed and reducing errors, always with a customer-centric approach. Identify and drive initiatives aimed at shipping fee recovery, improving delivery timelines, and minimizing errors across all logistics business units.

Operations Planning & Forecasting
Oversee the end-to-end operations planning process, ensuring the accuracy of monthly, quarterly, and annual forecasts. Translate sales forecasts into operational volume-based activities for fulfillment and logistics teams to execute effectively.

Financial Performance & ROI Analysis
Support financial oversight by comparing forecasted budgets against actual performance, identifying variances and their causes. Conduct feasibility studies and ROI analyses to assist business units with strategic project evaluations.

Required Qualifications

- 3 to 5 years of experience in Strategy & Planning, Operations, Logistics, or related fields.
- Bachelor’s or Master’s degree in Business, Economics, Supply Chain, Data Analytics, or a related discipline.
- Strong analytical skills with expertise in data analysis, forecasting, and strategic decision-making.
- Proven leadership experience, including managing teams and coordinating cross-functional efforts.
- Excellent communication skills, including stakeholder management, presentation, and reporting abilities.
- Demonstrated problem-solving skills with the ability to identify bottlenecks, optimize operations, and implement effective solutions.

Preferred Qualifications

- Advanced proficiency in Excel, SQL, Power BI, and other data visualization tools is highly desirable.

This position offers the opportunity to work at the intersection of multiple business functions, driving operational excellence and strategic growth. The role is ideal for a proactive leader who thrives in a dynamic, data-driven environment and is passionate about delivering measurable business impact.