Manager - Training & Development

PostEx is seeking an experienced Manager – Training & Development to lead the design, implementation, and management of comprehensive employee training programs. This role focuses on enhancing workforce capabilities, improving operational efficiency, and driving overall organizational performance. The ideal candidate will play a pivotal role in identifying training needs, delivering impactful learning experiences, and supporting employee growth across various teams and locations.

Key Responsibilities:
- Conduct Training Needs Assessments (TNA) and develop detailed annual training plans aligned with organizational goals.
- Design and deliver engaging training programs tailored for employees, managers, and operational teams to build relevant skills.
- Oversee employee onboarding processes, leadership development initiatives, and soft-skills training to foster a strong talent pipeline.
- Coordinate operational training activities across multiple branches, hubs, warehouses, and delivery teams to ensure consistency and quality.
- Evaluate the effectiveness of training programs through feedback and performance metrics, monitoring ongoing employee development.
- Manage training budgets, maintain accurate training records, and prepare comprehensive reports on training outcomes and performance improvements.

Required Qualifications:
- Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
- A minimum of 8 years of professional experience, with significant exposure to Training & Development functions.
- Proven expertise in conducting Training Needs Assessments, designing training content, facilitating sessions, and evaluating learning outcomes.
- Strong communication skills, leadership capabilities, and the ability to manage relationships with diverse stakeholders effectively.

Preferred Qualifications:
- Experience working within logistics, fintech, or other large-scale operational environments is highly desirable, as it will provide valuable context for training program development and delivery.

This role offers the opportunity to make a meaningful impact on employee growth and organizational success by fostering a culture of continuous learning and development. Candidates with a strategic mindset and hands-on experience in managing training initiatives across complex operations will thrive in this position.