This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Nov 10, 2021 5 views
PKR. 40,000 - 50,000/Month
- Lead and motivate the call center team to optimum performance levels to achieve agreed targets contributing to the company's objectives.
- Provide clear and concise direction, support and guidance to the team through effective coaching, and leadership.
- Manage performance through regular, effective reviews, addressing performance issues.
- Make improvements to enhance the Customer experience or improve operational efficiency.
- Act as a role model to others whilst striving to achieve high standards of performance.
- Keeping up to date with business development and product guidelines
- Manage day-to-day line activities, priorities and make risk/impact assessments within existing processes and procedures.
- Ensure attendance of all agents and retention targets are achieved
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
2 Years - 4 Years
Apply Before:
Nov 27, 2021
Posting Date:
Nov 10, 2021
Marham is Pakistan's most trusted platform to Find, Book and Consult Doctors. It provides online video consultation, Book your appointment on one click, 12/7 best customer services, Online medicine delivery, Lab tests home sampling, Special deals, Free forum where specialists answer your queries within minutes.
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