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Posted Sep 18, 2023 481 views
RESPONSIBILITIES:
- Respond to customer inquiries and provide assistance via chat in a professional and timely manner.
- Resolve customer issues and concerns effectively.
- Utilize product knowledge to guide customers and provide accurate information.
- Dealing with clients through social media preferably facebook
- Collaborate with team members to ensure a seamless customer support experience.
REQUIREMENTS:
- Excellent written communication skills in English (Grip on customer convincing are a plus).
- Strong problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Customer-focused with a commitment to delivering outstanding service.
- Previous customer service or chat support experience is a plus.
- Basic Knowledge of SOCIAL MEDIA & MS OFFICE
BENEFITS:
Salaries start from 35,000 Basic with
- Uncap client incentives
- Performance base incentives
- Team incentives
- Individual incentives
- Travel Allowance
- Rotational Shifts
Skills
Job Details
Industry:
Functional Area:
Total Positions:
20 Posts
Job Shift:
Rotating
Gender:
No Preference
Age:
20 - 26 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year (Chat Support, Sales, Client dealing)
Apply Before:
Oct 19, 2023
Posting Date:
Sep 18, 2023
Marshal Holdings
Call Center · 11-50 employees - Lahore
..
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