Posted May 16, 2024 1026 views
We are seeking a dedicated and customer-focused Call Center Customer Service Representative to join our dynamic team. The ideal candidate will have excellent communication skills, a passion for helping others, and the ability to handle high-volume calls with professionalism and efficiency.
Responsibilities:
- Professionally handle inbound and outbound calls.
- Provide accurate information and support to customers regarding products and services.
- Resolve customer inquiries and complaints effectively.
- Maintain detailed and accurate records of customer interactions.
- Achieve individual and team performance targets.
- Follow-up with customers to ensure satisfaction and problem resolution.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a call center or customer service role is preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficient with computers and ability to learn new software quickly.
- Ability to multitask and handle stressful situations calmly.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- Professional development and career advancement opportunities.
- Friendly and supportive work environment.
Job Details
Mass Store Fixture And Display
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