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Posted Aug 12, 2020 2 views
PKR. 30,000 - 35,000/Month
- Provide reports on call center performance to CEO.
- Provide reports on agents dialing times and key performance indicators.
- Provide employees with training and coaching to help them improve their skills.
- Track the performance of employees to identify trends and make sure they meet sales and performance goals.
- Make sure call center employees provide complete and accurate information to callers.
- Resolve call scoring disputes, questions, and inquiries. Escalate situations as necessary.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Masters
Career Level:
Entry Level
Experience:
5 Years - 8 Years
Apply Before:
Sep 12, 2020
Posting Date:
Aug 12, 2020
Karma Software Solutions
Services · 11-50 employees - Lahore
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