- To roll out and manage MEAL mechanism as per commitments.
- To establish, manage and strengthen Accountability to Beneficiaries which includes capacity building of partner organizations on this theme.
- To carry out regular field monitoring of program interventions and produce monitoring reports on the given format, conduct debrief sessions with relevant program staff and develop an agreed action plan.
- To carry out follow-up monitoring visits to materialize actions agreed in the action plan.
- To establish and manage a Complaint and Feedback Mechanism that facilitates beneficiaries/communities to register complaints and share feedback.
- To assist the project in carrying out a preliminary first inquiry report in case of the serious nature of complaints filed by beneficiaries/communities.
- To maintain complaints and feedback tracking database and do follow up on complaints to reach a resolution involving relevant project/program staff.
- To assist the project in identifying key compliance/quality questions and parameters capitalizing on the existing checklists and minimum standards for monitoring project performance.
- To assist in reviewing databases and data tracking tools of diverse projects in order to maintain data quality for collating reliable and consistent data that meets minimum reporting requirements of donors
- To assist in planning and implementation of baseline surveys, monitoring and evaluation exercises and impact assessments when needed
Declaration:
Our organization has a zero-tolerance policy on conduct that is incompatible with the aims and objectives, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. It also adheres to strict child-safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
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