Customer Sales Executive

Medatron is a leader in the Healthcare IT industry based out of Pakistan that provides technology services to its parent company in the US. We are currently looking for young and energetic Customer Service Representative for our office located at Johar Town, Lahore. We offer an excellent commission structure along with market competitive basic salary.

Duties & Responsibilities:

Calling customers in the US and getting all the relevant information from them.
Ensuring the customers are provided with all the information about the company’s product.
Ensuring all the information gathered is entered into the portal.
Following up on complex customer cases and ensuring resolution.
Ensuring highest level of customer service is provided at all times.

Requirements:

Prior experience in CGM campaign is highly desirable but not mandatory.
Job Timings: Monday to Friday 7pm till 4am (Eastern Time).
Six months call center experience but fresh candidates with Good Communication can also apply.
Experienced in customer dealing.
Excellent communication skills.
Ability to work within a team.
Excellent persuasion and negotiation skills

Skills

Customer Acquisition Skills Customer Satisfaction Customer Services Operations Listening to Customers MS Desktop Customer Service Customer Relations Management Customer Satisfaction Management Customer Service Skills Customer Handling

Job Details

Industry:

Services

Functional Area:

Telemarketing

Total Positions:

20 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Diploma

Career Level:

Entry Level

Minimum Experience:

Less than 1 Year

Apply Before:

Mar 22, 2023

Posting Date:

Feb 21, 2023

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.