Medical Receptionist - Umer Kot

Aga Khan Hospital & Medical College

Umer Kot , Pakistan

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Posted 5 days ago 30 views Report Job

Aga Khan University Hospital is seeking a dedicated Medical Receptionist for its Phlebotomy Centre located in Umer Kot, Lower Sindh. The Clinical Laboratories at Aga Khan University Hospital are the first in Pakistan to receive accreditation from the College of American Pathologists (CAP), a globally recognized standard for laboratory testing excellence. As part of one of the largest CAP-accredited lab networks worldwide, the centre offers fast and accurate routine and specialized testing services. With over 290 locations across 125 cities in Pakistan, the laboratory network provides value-added services such as mobile app access, stat reports, SMS alerts, home sample collection, e-reports, and real-time critical result notifications. The institution is committed to fostering a diverse and inclusive work environment, promoting respectful relationships among all employees, trainees, volunteers, and stakeholders, including vulnerable groups.

Key Responsibilities:
- Verify and process laboratory test requests prescribed by physicians.
- Inform and guide patients regarding laboratory tests and specimen collection procedures to ensure compliance with test requirements.
- Deliver laboratory test reports to authorized individuals after thorough verification of details.
- Manage cash and credit transactions, maintaining accurate daily records of any discrepancies in accordance with laboratory policies.
- Confirm test requirements with patients and provide clear verbal and written instructions to facilitate proper specimen collection.
- Respond to telephonic and in-person inquiries about laboratory tests and schedule appointments for specialized testing.
- Perform phlebotomy duties at collection points as needed, supporting the team during peak times or staff shortages.

Required Qualifications:
- Bachelor’s degree from a recognized institution.
- Minimum of two years of relevant work experience, including at least one year as a Phlebotomist.
- Strong interpersonal and communication skills to effectively interact with patients and healthcare professionals.
- Proficiency in computer use and basic software applications.
- Adequate knowledge of laboratory tests and specimen collection procedures.
- Willingness and flexibility to work in shifts as required by the centre’s operational hours.

Comprehensive employment reference checks will be conducted to ensure the suitability of candidates. Aga Khan University Hospital values professionalism, accuracy, and patient-centered service in its staff and encourages applicants who share these values to apply.