Medical Records Assistant

Bush & Bush Law Group is a client-focused law firm specializing in personal injury cases. We are seeking a motivated Medical Assistant to join our remote team. This role involves supporting our legal staff by managing medical records and treatment information critical to our clients’ cases. The ideal candidate will be detail-oriented, organized, and able to communicate effectively with medical providers to ensure timely and accurate documentation.

Key Responsibilities:
- Review and monitor client medical treatments throughout each phase of the treatment process.
- Request and obtain medical and billing records, including necessary affidavits, in a timely and efficient manner.
- Verify the accuracy and completeness of medical and billing records to maintain process efficiency.
- Communicate proactively with medical providers and their records or billing departments to receive updates on records and affidavit requests. While some requests will be made via Chartswap, most will require direct phone contact, necessitating a friendly and patient phone demeanor.
- Provide weekly status updates within the firm’s systems, tracking the progress of records and affidavits for each client.
- Research and manage subrogation liens, including Medicaid/Medicare, hospital liens, and other related claims.
- Manage a caseload of 30-40 active cases efficiently, with the ability to handle an increasing number as the workload grows.
- Assist the Case Manager in confirming that clients have received the necessary medical treatment as referred by providers.

Required Qualifications:
- High school diploma or equivalent is required; an Associate’s or Bachelor’s degree is preferred.
- Previous experience in a medical assistant role, medical office, or healthcare-related position is preferred.
- Knowledge of medical terminology, billing codes, and medical records management is preferred.
- Ability to manage multiple tasks effectively and work independently with initiative.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy.

Preferred Qualifications and Benefits:
- Be part of a supportive and innovative team culture that values collaboration and positive work relationships.
- Opportunities for professional growth, including career advancement and ongoing development.
- Flexible work arrangements that promote a healthy work-life balance.

Compensation:
The position offers an hourly wage ranging from $3 to $4.

This role is ideal for someone seeking to contribute to a dynamic legal team while working remotely and developing expertise in medical records management within the personal injury field.