Call Center Agent

Micro Fintech & Technology (Private) Limited Unverified

Multiple Cities, Pakistan

Posted Nov 22, 2021 288 views Report Job

PKR. 20,000 - 60,000/Month

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Job Description

For an International Call Center need call center or customer care representative required on urgent basis.

Qualification

Minimum Intermediate (Experienced and fresh male and female both can apply)

Requirements

As a Call Agent, it is the duty of the Employee to perform all essential job functions and duties. From time to time, the Employer may also add other duties within the reasonable scope of the Employee’s work.

Good communication skills

  • Managing Calls Customer service Inquiry Deal outbound calls in a timely and friendly manner
  • Evaluate problems and complaints of the callers and provide proper solutions to them
  • Respond to the needs of customers and provide personalized service
  • Route calls to other team members whenever needed Make relevant notes from customer interactions Identify any issues that customers might be struggling with
  • Report on customer feedback Complete call logs and reports Manage & update customer databases

Job Details

Total Positions:
35+ Posts
Job Shift:
First Shift (Day)
Job Type:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Less than 1 Year - 2 Years
Apply Before:
Dec 23, 2021
Posting Date:
Nov 22, 2021

Work Environments

Supervisor’s gender:
Female
Percentage of female coworkers:
50-59%
Flexible work time:
Yes
Remote work option:
No
Transport allowance:
No
Dedicated vehicle / Pick-and-Drop:
No
Overnight travel requirement:
Not at all
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Micro Fintech & Technology (Private) Limited

Banking/Financial Services · 101-200 employees - Attock, Islamabad, Rawalpindi, Wah Cantt

Micro fintech&technology(private) limited is an Internet financial platform with large transaction volume in the global market, high user activity, mature team and rapid development. The current market layout covers Indonesia, India, Nigeria, Mexico and other markets,and is committed to providing mo ...Read More

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