Posted Nov 22, 2021 65 views
For an International Call Center need call center or customer care representative required on urgent basis.
Qualification
Minimum Intermediate (Experienced and fresh male and female both can apply)
Requirements
As a Call Agent, it is the duty of the Employee to perform all essential job functions and duties. From time to time, the Employer may also add other duties within the reasonable scope of the Employee’s work.
Good communication skills
- Managing Calls Customer service Inquiry Deal outbound calls in a timely and friendly manner
- Evaluate problems and complaints of the callers and provide proper solutions to them
- Respond to the needs of customers and provide personalized service
- Route calls to other team members whenever needed Make relevant notes from customer interactions Identify any issues that customers might be struggling with
- Report on customer feedback Complete call logs and reports Manage & update customer databases
Job Details
Micro Fintech & Technology (Private) Limited
Micro fintech&technology(private) limited is an Internet financial platform with large transaction volume in the global market, high user activity, mature team and rapid development. The current market layout covers Indonesia, India, Nigeria, Mexico and other markets,and is committed to providing more localized financial services. The company's slogan is Banking everywhere, a Fintech unicorn dedicated to providing more life possibilities for young people in developing countries around the world. As of the end of 2020, Our financial product matrix has served hundreds of millions of users in multiple business areas such as loan flow products, credit products, and more than 200 million registered users. We are adheres to the core concept of empowering business growth with technology, and is committed to making convenient and reliable Internet financial services possible in the global market through leading technologies such as big data, cloud computing, and artificial intelligence, and cultivating young users in developing countries The concept of credit consumption promotes the upgrading of market consumption in developing countries. The global developing country market has a population base of more than 2 billion and is the next blue ocean market for Internet finance. Since the establishment of the company, has accumulated sufficient own traffic, continuously explored diversified business lines, created a closed loop of the Internet financial ecology, and is striding forward to the world's leading Internet financial platform...
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