1. Customer Service: Interacting with clients to understand their shipping needs and providing appropriate solutions.
2. Rate Negotiation: Negotiating freight rates with carriers to ensure cost-effective transportation for clients.
3. Documentation: Handling paperwork such as bills of lading, shipping manifests, and customs documentation.
4. Carrier Coordination: Finding reliable carriers to transport goods, scheduling shipments, and tracking deliveries to ensure timely arrival.
5. Problem Solving: Resolving any issues or delays that may arise during the transportation process, such as rerouting shipments or addressing damaged goods.
6. Compliance: Ensuring compliance with industry regulations and company policies regarding transportation and documentation.
7. Relationship Building: Cultivating relationships with both shippers and carriers to foster long-term partnerships and repeat business.
8. Sales and Marketing: Assisting in sales and marketing efforts to attract new clients and expand the company\\\\\\\\\\\\\\\'s customer base.
9. Technology Utilization: Using freight brokerage software and technology tools to streamline operations, track shipments, and manage logistics efficiently.
10. Administrative Tasks: Performing various administrative duties, such as maintaining records, generating reports, and processing payments.