Customer Sales Representative

MobitSolutions

Posted Mar 07, 2023 50 views Report Job

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KEY RESPONSIBILITIES:

Manage large amounts of incoming calls.
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Qualifications:

FSC/BS/Masters (good English speaking communication skills)

Skills

Communication Skills Business Excellence Strong Client Relationship

Job Details

Industry:

Information Technology

Functional Area:

Telemarketing

Total Positions:

2 Posts

Job Shift:

Rotating

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Experience:

1 Year - 3 Years (Call Center)

Apply Before:

Apr 08, 2023

Posting Date:

Mar 07, 2023

MobitSolutions

Information Technology · 1-10 employees - Lahore

Mobit Solutions, we are committed to helping our clients make the best business decisions in all circumstances. We do this by taking the time to listen to our clients in order to gain a full and clear understanding of their business - their objectives, issues, culture and people. Envisioning Based on an initial project description provided by the client, Mobit Solutions provides an approximate estimate of the cost and time required to do the work.