We are seeking a professional and reliable Call Taker / Admin Assistant to join our growing medical support team. This job is a work from home role.
This role will involve handling inbound and outbound calls, managing doctor schedules, assisting with blog posting, and providing general admin support. You will be an important part of a UK-based healthcare service, working remotely from Pakistan.
Key Responsibilities:
Answer and make calls to patients and clients (inbound & outbound)
Maintain and update doctor appointment lists
Assist with blog posting and basic content tasks
Perform Excel-based admin tasks
Communicate effectively with the UK-based admin team
Provide general support to ongoing operations
Optional but helpful: work with WordPress for basic updates
Requirements:
Fluent in English (spoken and written)
Proven call handling or admin experience
Strong command of Microsoft Excel
Own PC/laptop with stable internet connection
Quiet, professional work environment
Organised, proactive, and confident phone manner
Bonus Skills:
Familiarity with WordPress or blog posting
Healthcare or appointment booking background
Working Hours:
Full-time (UK business hours)
Monday to Saturday availability preferred
Salary:
Competitive, based on experience
Range: PKR 60,000 – 90,000/month