MQS Engineering is seeking a detail-oriented, proactive, and organized Sales & Tender Assistant to support our sales and commercial operations.
The successful candidate will assist in preparing quotations, tenders, purchase orders, invoices, and other commercial documents, while maintaining professional communication with customers through email and telephone.
The role will also involve following up on quotations and customer inquiries, maintaining accurate sales records, and assisting with tender-related documentation. The candidate will work closely with the sales team to ensure timely follow-ups and smooth day-to-day sales operations.
The ideal candidate should have at least 2 years of relevant experience, good written and verbal communication skills, and strong proficiency in Microsoft Word and Microsoft Excel. Experience in sales support, tendering, procurement, or a technical trading company will be an advantage.
This is a non-managerial support role with an opportunity to develop practical experience in sales, tendering, procurement, and technical trading.
Responsibilities- Assist the sales team in preparing accurate and timely quotations, tenders, and related commercial documents to support sales activities.
- Maintain effective and professional communication with customers through emails and telephone calls to address inquiries and provide updates.
- Prepare, organize, and maintain sales-related documents including quotations, purchase orders, and invoices for efficient retrieval and tracking.
- Follow up promptly on quotations and customer inquiries to facilitate sales conversions and maintain customer satisfaction.
- Maintain comprehensive and orderly records of sales inquiries, quotations, orders, and related documentation to support reporting and audit requirements.
- Assist in the preparation and compilation of tender-related documentation to ensure compliance with customer and regulatory requirements.
- Perform general office and administrative tasks related to sales operations, supporting smooth workflow and effective team collaboration.
- Utilize Microsoft office tools to create, update, and manage documents and spreadsheets essential for daily sales activities.
- Coordinate with other departments as needed to ensure accurate and timely processing of sales orders and customer requests.
- Provide support in organizing sales meetings or events as required, ensuring all materials and documentation are prepared in advance.