Posted Aug 16, 2025 259 views
Ideal Tech solutions, a UK-based travel agency, is looking for experienced and motivated Umrah Agents to join our team. If you have proven expertise in Umrah bookings, excellent customer service skills, and the ability to handle clients with professionalism and care, we want to hear from you.
We cater to a diverse clientele and handle both inbound and outbound calls, so candidates must be comfortable managing calls proactively and responding to customer inquiries efficiently.
Responsibilities:
Handle inbound and outbound calls for Umrah and other travel-related bookings.
Assist customers with complete Umrah package details, including flights, hotels, transport, and visa arrangements.
Provide accurate and up-to-date information on Umrah procedures, requirements, and travel regulations.
Manage booking confirmations, cancellations, amendments, and follow-ups.
Maintain professional communication with clients and deliver exceptional customer service.
Upsell and promote related travel products and services where applicable.
Ensure all customer records and booking details are accurate and up to date.
If you are passionate about the travel industry and have a strong background in Umrah services, this is your chance to work with a growing and reputable UK-based travel agency.
Job Details
M/S Ideal Tech Solutions
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