۲۳ گھنٹے پہلے شائع ہوئی 87 نے دیکھا Report Job
We’re seeking a proactive CSR to handle outbound call campaigns for our BPO partner. You’ll be the voice of our clients—engaging prospects, validating information, and driving high-quality lead generation.
Key Responsibilities
- Place outbound calls to prospects and existing customers following provided scripts.
- Verify and update customer data, ensuring accuracy in CRM.
- Identify needs, overcome objections, and schedule appointments or close sales as required.
- Meet or exceed daily call and conversion targets.
- Collaborate with internal teams (sales, quality, operations) to resolve issues and improve process.
- Document call outcomes, feedback, and follow-up actions promptly.
- Adhere to all BPO and client-specific compliance and quality standards.
Qualifications & Experience
- Minimum 2 years of outbound-call CSR experience—ideally in a BPO/Touchstone environment.
- Excellent spoken and written English; clear, confident phone presence.
- Strong telephone etiquette, active listening, and persuasive communication skills.
- Comfortable working late evening shift and maintaining consistent productivity targets.
- Proficient with CRM systems, MS Office (Excel, Word), and call-center software.
- Highly organized, detail-oriented, and able to multitask in a fast-paced setting.
What We Offer
- Competitive base salary plus an uncapped commission structure.
- Full-time, permanent role with weekday evenings off.
- Hands-on training, ongoing performance coaching, and clear career progression.
- Collaborative team environment in a modern DHA Phase 2 office.
نوکری کی تفصیلات
M&S Online
This is a US-based company selling different products in the United States, Using multiple platforms.
آپ کو کس حوالے سے برتری حاصل ہے؟
ملتی جلتی نوکریاں
Zohaib Ali
Marketing Manager
Digital Online Devices
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Muzammil Baig
Digital Marketing Manager
IT Services Group
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Aqib Irshad
Head of HR, Training & OD
FINCA
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ali Aziz
CEO
Shopistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
