• Good analytical and problem-solving skills
  • Must have in-depth understanding and knowledge in computer networks.
  • Research and identify solutions to software and hardware issues
  • Track computer system issues through to resolution, within agreed time limits
  • Good understanding of computer Systems / Windows Servers and Active Directory.
  • Provide prompt and accurate feedback to users.
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Installing, configuring, testing, and maintaining operating systems, application software and system management tools
  • Assists with establishing networking environment by installing, configuring, testing, and documenting the equipment/network systems according to the design and specifications.
  • Assists with day-to-day networking tasks to ensure network reliability, availability, and serviceability within minimal interruption.
  • Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems.
  • Assists with producing documentation for installation, network topology, and troubleshooting of communications hardware or software.
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.


  • Good Knowledge of DNS/DHCP
  • Excellent troubleshooting skills
  • Good Knowledge installing Microsoft Windows Operating Systems.
  • Installation and Configuration of email client applications.
  • Strong communication skills
  • Ability to multitask
  • Problem-solving skills
  • Knowledge of Active Directory and domain environment.

Job Details

Functional Area:
Total Positions:
5 Posts
Job Shift:
Job Type:
Job Location:
No Preference
Minimum Education:
Degree Title:
Information Technology / Computer Science
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Jul 03, 2023
Posting Date:
Apr 26, 2023

Work Environment

Supervisor’s gender:
Percentage of female coworkers:


Information Technology · 1501-2000 employees - Bagh, Islamabad, Rawalpindi

pMTBC was established in 1999. Headquartered in New Jersey, USA, it is a dynamic and rapidly growing multinational healthcare IT Company. Deloitte Technology Fast 500 ranked MTBC in its list of fastest growing technology companies of North America. The Company has attained tremendous growth in the short span of a few years, which is testament to well-implemented, technology-based processes and which also lays the foundations for productivity. MTBC is following a formula of long-term growth by combining and utilizing labor force increase, investment activity and scientific and technological progress. MTBC offers American physicians customized solutions that reflect the very best in practice management services available in the industry today. Our services maximize the power of the Internet and technology to give medical providers better control over scheduling and billing, total access to all of their billing information, and comprehensive practice-management reports, all the while reducing the cost factor. The organization's management envisions reinvesting most of its earned profits mainly towards IT, and developing various technology-based solutions that will completely replace manual processes. MTBC operates 24/6 with a workforce of more than 1000 employees operating in three shifts in Rawalpindi & Bagh (AJK). The Company is providing a platform to young professionals to learn and practice their innovative ideas in a healthy work environment./p

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