Posted Jul 06, 2026 290 views
Mujtaba Textiles, a leading US-based export-oriented textile manufacturing and distribution company, is seeking a skilled Receptionist & Telephone Operator to manage front office communication and serve as the first point of contact for clients and visitors. The candidate plays a vital role in maintaining professional and efficient call handling, appointment scheduling, and general office support. The ideal candidate has a minimum of five years of experience in a corporate front desk role, preferably within the export or manufacturing sector, and demonstrates high proficiency in operating multi-line telephone systems and office software.
The successful candidate maintains a strong corporate presence and a client-focused attitude, ensuring communication flows smoothly between internal teams and external partners. This role requires excellent verbal and written communication in English, exceptional organizational skills, and the ability to multitask and prioritize effectively. While this position does not involve managing a team, the candidate is expected to independently manage multiple responsibilities with professionalism and efficiency.
Responsibilities
- Serve as the primary point of contact for incoming calls and visitors, ensuring a professional and welcoming front office environment.
- Manage and operate multi-line telephone systems including PBX and call routing technologies, efficiently directing calls to appropriate personnel or departments.
- Schedule and coordinate appointments and meetings, maintaining accurate calendars and ensuring timely communication with all involved parties.
- Perform data entry and maintain accurate records, including visitor logs, appointment schedules, and office documentation.
- Provide basic bookkeeping support, including tracking expenses and preparing reports as needed.
- Utilize Microsoft Office Suite (Word, Excel, Outlook) to draft correspondence, prepare reports, and manage internal communication.
- Handle a high volume of daily calls with professionalism and excellent phone etiquette, addressing client inquiries or redirecting calls appropriately.
- Ensure the front desk area is organized, presentable, and equipped with necessary supplies.
- Assist with office management tasks as assigned, supporting smooth operation of daily administrative functions.
- Maintain confidentiality and exercise discretion when dealing with sensitive or proprietary information.
- Prioritize tasks effectively to handle multiple duties simultaneously in a fast-paced work environment.
- Collaborate with various departments to relay messages and facilitate communication between internal teams and external clients.
Skills
Mujtaba Textiles
Printed Fabric Manufacturer & Exporter to US market
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