QA Analyst - Call Centre

Murphy's Verified

Multiple Cities, Pakistan

Posted Nov 30, 2021 35 views

PKR. 25,000 - 40,000/Month

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Job Description

We are looking for full-time Quality Assurance (QA) having background experience in the Call Centre Industry for our office located in Rawalpindi.

  • The candidate will be responsible for assessing the quality of the performance of our CSR staff who deal with our existing and potential customers.
  • An ideal candidate must have excellent communication skills writing skills and listening skills.
  • Provides feedback to call center team leaders and managers.
  • Prepares and analyses internal and external quality reports for management staff review.
  • Perform other duties as assigned.

Job Details

Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Dec 11, 2021
Posting Date:
Nov 30, 2021
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Murphy's

Call Center · 11-50 employees - Islamabad, Rawalpindi

BPO

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