· Operates as a point of contact for assigned clients
· Ensures a development in creating long-term relationships with existing customers
· Ensures that clients are receiving work in a timely manner without any complaints
· Develops a trusted advisor relationship with the key accounts
· Forecasts and tracks the metrics of key accounts
· Identifies industry trends and applies them to improve accounts
· Collaborates with content writers and designers to facilitate clients needs
· Maintains updated information about the customers
· Resolves processes and speeds up work according to client requirements
Mystic Advertising