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Job Description

Naeem Electronics is looking for a highly motivated and energetic Customer Relationship officer with Good Communication Skills to manage daily customer queries and feedbacks.

Key Responsibilities

  • A Positive, Empathetic and Professional approach in answering Calls and provide information about customer queries products and services, taking input of issues and their redressal thereof.
  • Ensure all quality perimeters are met on every phone call and respond promptly to customer queries.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintaining Proper Log of Daily Customer Queries.
  • Provide accurate, valid and complete information to the customers by using the right methods.
  • Command on MS Excel & MS Word.
  • Appropriate and timely follow-ups wherever required.
  • Escalate unresolved queries to respective departments for accurate redressal.

Job Details

Industry:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
Customer Services
Job Location:
Ugoki, Sialkot, Pakistan
Gender:
No Preference
Age:
20 - 25 Years
Minimum Education:
Bachelors
Degree Title:
BBA, B.com, BS,M.com
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years
Apply Before:
Aug 03, 2021
Posting Date:
Jul 02, 2021
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Naeem Electronics

Electronics · 2001-2500 employees - Sialkot

A Big Chain of Electronics Outlets in (Sialkot, Gujranwala, Gujrat, Lahore, Rawalpindi, Islamabad & Faisalabad) having 100+ Outlets. We deals in Electronic Home Appliances and Bike.

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