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Front Desk Officer / Office Assistant

The Front Desk Officer is responsible for providing secretarial, clerical, and administrative support to ensure that services are provided effectively and efficiently. Also responsible for the professional and efficient management of visitors, donors, telephone calls, and messages, as well as a variety of clerical duties that support donor services.

Receive, screen, direct and relay all telephone calls/messages and fax messages.
Re-direct calls as appropriate and take adequate messages when required.
Update internal telephone records of staff contact numbers and their job titles.
Maintain a record of all outgoing calls of employees.
Adept at using all features of the telephone system and voice mail.
Record and sort all incoming & outgoing couriers.
Prepare monthly report of all the couriers and deliveries at the end of the last workday of the month and submit report to General Manager Admin & HCM.
Maintain outdoor duty register.
Meet & greet all the visitors/donors/staff upon their arrival at the office in an effective, kind and professional manner and direct them to the relevant department.
Deal with queries of callers/visitors and provide necessary information to them.
Ensures knowledge of staff movements in and out of the organization
Schedule appointments and maintain an appointment diary either manually or electronically
Organize meetings and follow-up calls to Donors
Keep and maintain the reception area clean & tidy all the time.
As needed, assists with clerical tasks including typing, filing, proofreading and data entry

Qualification: B.A/B. Sc or equivalent from a recognized institute.

Work Experience: 1-2 years of relevant work experience.

Skills

Front Office Support Meeting Scheduling Donor Communication

Job Details

Job Channel:

Women Jobs

Industry:

N.G.O./Social Services

Functional Area:

Administration

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Gulberg, Lahore, Pakistan

Gender:

Female

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

1 Year

Apply Before:

Apr 05, 2024

Posting Date:

Mar 04, 2024

Namal Education Foundation

N.G.O./Social Services · 11-50 employees - Lahore

Helping people lacking resources. Mainly dealing with providing help to resource deprived areas.

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