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Job Description

Job Responsibilities:

  • Manage large amounts of outbound calls and handle inbound lead . 
  • Build a strong pipeline to convert leads into sales   
  • Proven telesales experience or experience as a Client Service Representative
  • Track record of over-achieving sales quota coupled with an understanding of the whole sales process.
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of customer personas and situations instantly.
  • Excellent communication and presentation skills.
  • Identify and assess customers’ needs to provide satisfactory consultations    
  • Build sustainable relationships and trust with customer accounts through open and interactive communication   
  • Provide accurate, valid and complete information by using the right methods/tools   
  • Help customers navigate through the website and facilitate user experience ✓ Meet personal and team sales targets and call handling quotas.   
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.   
  • Keep records of customer interactions, process customer accounts and file documents.   
  • Follow communication procedures, guidelines and policies.  

 

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
New Garden Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
4 Years
Apply Before:
Feb 12, 2021
Posting Date:
Jan 11, 2021
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Nearpeer Org

Education/Training · 11-50 employees - Lahore

pNearpeer.org is a well-known company to students at universities in Lahore. The company started off as a startup at LUMS Center for Entrepreneurship and gained popularity very soon. The company takes pride in helping the students of universities in their studies by producing the course complementar ...Read More

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