Sr. Customer Support Representative

Nedo Corporation Verified

Karachi , Pakistan

Posted 5 days ago 62 views Report Job

PKR. 25,000 - 35,000/Month

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Job Description

Align Task and Monitor Hardware & Software Team to complete scope of work

  • Coordinate with clients to timely solve the issues
  • Installation & Delivery coordination (Hardware & Software Depart)
  • Support coordination (Hardware & Software Dept)
  • Delivery Challan collection coordination
  • Payment follow up
  • Collection of Payments by Team
  • Collection of I&T Challan by Team
  • Responsible to reply clients email in concern of installations progress, support issues etc
  • Coordinate finance & store for arrangement of invoice & goods
  • Provide details to finance for making DO and invoice
  • Coordinate Store for issuance of Goods for delivery & Demo
  • Sent update pending list by daily basis, adding new support scope of work on it by daily basis.
  • Forward Support Calls to concern department, after checking warranty status.
  • Follow up team for update status of complains.
  • Follow up client for pending installations of hardware & software

Job Details

Job Channel:
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
SMCH Shahrah-e-Faisal, Karachi, Pakistan
25 - 40 Years
Minimum Education:
Career Level:
Experienced Professional
1 Year - 3 Years
Apply Before:
Feb 14, 2021
Posting Date:
Jan 13, 2021
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Nedo Corporation

Importers / Distributors/Exporters · 11-50 employees - Karachi

Nedo Corporation is one the leading company in Time Attendance/ Access Control Products and Multimedia Projectors in Pakistan. Nedo Corportation deals in CCTV and surveillance solutions and Civil surveying instruments also.

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