Call Center Representative

This role will be pivotal in generating leads, scheduling consultations, and positioning our services (from resale to renovation) through structured conversations. You will manage outbound calls, qualify leads, maintain CRM accuracy, and serve as the first point of contact between property owners and our Dubai sales team.

Key Responsibilities:

Lead Generation & Telesales

Call Dubai-based property owners from NestHive’s internal database.
Qualify owners based on their current property status: rented, vacant, selling, or renovating.
Present NestHive’s services tactfully, focusing on client needs (not just promotions).
Introduce off-plan investment options, resale support, or technical services depending on the owner profile.

Service Matching & Consult Scheduling

Identify owner needs and match them to the correct NestHive service (e.g., snagging, rental optimization, exit strategy).
Schedule consultation calls with the Dubai-based advisory team.
Offer helpful service switches: e.g., if not interested in resale, offer renovation or rental prep.

CRM & Data Management

Update CRM/spreadsheet with real-time feedback from owners.
Record lead status: Hot / Warm / Cold / Not Interested / Service Redirected.
Maintain lease expiry data and follow-up tasks for future engagement.
Reporting
Submit weekly performance reports (calls made, consultations booked, deals escalated).
Flag high-potential leads or hot investors to the Dubai core team immediately.

Required Skills & Competencies:

Strong spoken English with neutral accent
1–3 years of experience in telesales, BPO, or real estate (preferred)
Confidence in objection handling and adaptive communication
Fast learner, self-organized, and detail-oriented
Professional tone and maturity in handling UAE clientele

Preferred Qualifications:

Bachelor’s degree in Marketing, Business, or Communication
Prior experience with Dubai/UAE real estate or client base is a bonus
Knowledge of NestHive’s service verticals (off-plan, resale, renovation, leasing)

Compensation & Benefits:

Competitive base salary (PKR based, commensurate with experience)
Performance bonuses for meetings booked and successful deal conversions
Professional development with Dubai exposure
Future growth into Client Account Manager or UAE field support role

Skills

Handle Outbound Calls Cold Calling Lead Generation Skills Telemarketing Skills Real Estate Marketing

Job Details

Job Channel:

Women Jobs

Industry:

Real Estate/Property

Functional Area:

Client Services & Customer Support

Total Positions:

3 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Pakistan

Gender:

Female

Age:

18 - 35 Years

Minimum Education:

Bachelors

Degree Title:

Bachelor's in Marketing, Business, or Communication

Career Level:

Experienced Professional

Experience:

1 Year - 3 Years (Prior experience with Dubai/UAE real estate or client base is a bonus, Knowledge of NestHive’s service verticals (off-plan, resale, renovation, leasing))

Apply Before:

Jul 20, 2025

Posting Date:

Jun 19, 2025

NestHive

Real Estate/Property · 1-10 employees - Islamabad

Nesthive Properties is a premium real estate agency offering full-spectrum services: off-plan sales, resale advisory, property renovations, leasing solutions, and technical snagging. We’re hiring a highly adaptable, service-focused Client Solutions Associate to engage Dubai-based property owners using our proprietary data set.