Key Attributes: Energetic: Enthusiastic about performing well and outdoing the targets being provided ready to work beyond the call of duty
Analytical:-must possess analytical ability to interpret and effectively utilize the information collected from Insurance and has empathy for the U.S. customers (patients) situation.
Good Communication Skills: is able to communicate clearly, comprehend instructions both written and in speech with U.S. Patients and U.S. Health Insurance Companies.
Detail Oriented: works accurately, with eye for detail
Disciplined: adherence to company norms and policies.
Tech Savvy: Good keyboard and knowledge of basic system tools like MS-Office etc. to analyze and work on assigned.
Pleasing Personality: Is a willing and eager learner with good comprehension skills.
Responsible: willing to work conscientiously and rigorously on the tasks assigned,
Desire Candidate Profile
Candidate will be responsible for handling outbound/Inbound calls to U.S. Insurance companies and or US-based customers/patients, would also be responsible for resolution of U.S. Medical billing issues, analyze and update the practice management system accordingly. Responsible for effective follow up on Accounts receivables of U.S. clients.