Network & Systems Support Specialist
We are seeking a proactive Network & Systems Support Specialist with over two years of experience to join our IT team. The ideal candidate will be responsible for maintaining and troubleshooting network infrastructure, supporting Windows-based systems, and automating routine IT tasks through scripting. This full-time role reports directly to the IT Manager or Senior Manager IT and requires hands-on technical expertise to ensure the reliability and security of our network environment.
Key Responsibilities
- Configure, maintain, and troubleshoot LAN infrastructure, including switches, routers, firewalls, and Wi-Fi access points.
- Diagnose network connectivity and performance issues related to TCP/IP, DNS, DHCP, VLANs, and subnetting.
- Monitor network performance to support a stable and secure infrastructure.
- Manage Windows systems, including Active Directory, user accounts, and Group Policy Objects (GPOs).
- Provide technical support and resolve escalated hardware, software, and network issues.
- Develop PowerShell and Batch scripts to automate administrative and diagnostic tasks.
- Utilize basic Python, Bash, or JavaScript for automation and API-related functions.
- Maintain accurate network diagrams, system documentation, and technical records.
- Employ troubleshooting tools such as Wireshark, Ping, Traceroute, IPConfig, and NSLookup.
Required Qualifications
- Bachelor’s degree in IT, Computer Science, Networking, or a related field.
- Minimum of 2 years’ experience in network administration, IT support, or systems engineering.
- Strong understanding of LAN networking concepts including TCP/IP, DNS, DHCP, VLANs, and subnetting.
- Practical experience working with network devices and Windows operating environments.
- Proficient in managing Active Directory and Group Policy Objects.
- Skilled in scripting with PowerShell and Batch.
- Basic knowledge of Python, Bash, or JavaScript programming.
- Excellent troubleshooting, analytical, and communication skills.
Preferred Qualifications and Benefits
- Certifications such as CCNA, CompTIA Network+, or Microsoft Windows Server/Systems Administration are highly desirable.
- Competitive monthly salary ranging from Rs80,000 to Rs100,000.
- Work location is on-site, fostering direct collaboration within the IT department.
Candidates will be asked about their current salary and salary expectations during the application process. This position offers an excellent opportunity for IT professionals looking to expand their skills in network and systems support within a dynamic environment.