Customer Service Representative

Nexasol Verified

Lahore , Pakistan

Posted Oct 17, 2019 269 views

PKR. 15,000 - 35,000/Month

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Job Description

Here at Nexasol BPO, we are a leading company . We are hiring experienced and fresh Customer Service Representative to join our existing top-notch team. If you're a hard-working professional or non-professional, Nexasol BPO is a great place to grow your career. You'll be glad you applied here.

Responsibilities :

  • Sales supervisor required who could handle the team and supervise the floor. (for supervisor position)
  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
  • Display a courteous and empathetic attitude to all customers
  • Perform research to answer customer inquiries and requests
  • Grow existing customer accounts through exceptional customer service and effective sales techniques
  • Meet quantitative performance metrics as outlined
  • Keep customer accounts current by updating databases during calls

Job Details

Industry:
BPO
Total Positions:
18 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Intern/Student
Minimum Experience:
Less than 1 Year
Apply Before:
Nov 16, 2019
Posting Date:
Oct 17, 2019
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Nexasol

BPO · 11-50 employees - Lahore

Nexasol Bpo is a leading bpo in based in lahore. We are multi-lingual BPO that prides itself on offering superiority service at one of the lowest prices in the industry. We offer both offshore and nearshore BPO facilities to help us meet the diversified needs our clients.

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