Programme Support Associate

The Programme Support Associate at NIC Sialkot plays a vital role in supporting the execution of the incubation programme designed to accelerate early-stage startups. This full-time position requires working closely with the programme team to manage cohort selection, event coordination, and data management, while also serving as the professional face of the Centre by overseeing front desk and office operations. The incumbent gains comprehensive operational exposure to the startup ecosystem in Sialkot, contributing to workshops, training sessions, and networking events that empower entrepreneurs. The role is ideal for individuals beginning their careers who are keen on learning how incubation centres operate end-to-end, from evaluating startups to tracking their progress and facilitating engagement with mentors and investors. NIC Sialkot is a dynamic hub that supports local startups in Pakistans sports goods, surgical instruments, and leather sectors. The Programme Support Associate must skillfully organize programme activities while managing daily administrative tasks including correspondence and visitor relations. This position requires strong communication skills in English and Urdu, excellent organizational abilities, and confidence in engaging with diverse stakeholders. By maintaining detailed records and providing seamless front desk management, the associate ensures that the Centre operates smoothly and efficiently, creating an enabling environment for entrepreneurial growth and innovation.
Responsibilities
- Support the programme team in planning and executing workshops, training sessions, networking events, and activities for startup cohorts.

- Assist with coordinating application processes and screening logistics during incubation cohort selection cycles, ensuring smooth workflow.

- Maintain and update accurate records and databases of incubated startups, mentors, and programme-related activities to aid monitoring and reporting.

- Collect, compile, and analyze data and feedback from programme participants for evaluation and continuous improvement.

- Provide daily operational support to incubatees using the Centre's facilities, addressing their needs promptly and professionally.

- Manage the Centres front desk as the initial point of contact, greeting visitors, startups, mentors, and partners with professionalism and courtesy.

- Handle incoming telephone calls, emails, and correspondence, directing inquiries to appropriate team members to facilitate timely responses.

- Maintain visitor logs, coordinate meeting room bookings, and organize the Centres daily schedule to optimize operational efficiency.

- Support general office administration duties, including organization, filing, documentation, and coordination of office inventory and supplies.

- Collaborate with internal teams to ensure effective communication and coordination across programme and operational functions.

- Uphold NIC Sialkots values in all interactions, fostering a positive and inclusive atmosphere for all Centre stakeholders.

- Continuously seek professional development opportunities to enhance knowledge of incubation processes, entrepreneurship ecosystems, and event coordination best practices.