Front Desk Officer

Nijinsky Medical Center

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PKR. 30,000 - 45,000/Month

Welcoming Patients and Visitors:

Greet patients and visitors in a friendly and welcoming manner as they arrive at the medical center.
Direct patients to the appropriate department or specialist within the center based on their needs.

Appointment Scheduling and Management:

Schedule appointments accurately using our electronic scheduling system.
Coordinate patient appointments across different domains of the medical center, ensuring efficient scheduling and minimal waiting times.

Handling Inquiries and Providing Information:

Answer phone calls, emails, and in-person inquiries promptly and professionally.
Provide information about services offered in each domain of the medical center, including the Aesthetic Center, IV Lounge, Medical Spa, and Regenerative Medicine.

Patient Registration and Documentation:

Assist patients with registration forms and ensure all necessary paperwork is completed accurately.
Maintain patient records and ensure compliance with privacy regulations.

Payment Processing and Billing:

Collect payments for services rendered and process transactions accurately.
Assist patients with insurance-related inquiries and coordinate with billing departments as necessary.

Maintaining a Clean and Organized Reception Area:

Keep the reception area tidy and organized at all times.
Ensure reading materials and informational brochures are stocked and displayed appropriately.

Collaboration and Communication:

Communicate effectively with other staff members to ensure seamless coordination of patient care.
Collaborate with medical and administrative staff to address patient needs and concerns promptly.