Customer Service Representative - CSR

NineSol Technologies Verified

Islamabad , Pakistan

Posted May 31, 2018 248 views

PKR. 15,000 - 20,000/Month

Apply For This Job

Close
or

Job Description

Job Description

No sale Involved

1. Answer incoming calls to provide information on company's product and services. Resolve customer complaints via phone, email, mail, or social media.

2. Receive customers request by telephone or email, analyze requests, provide information requested or ascertain who best can provide the information, and routes the request to the proper person.

3. Regularly provides feedback on the soundness and effectiveness of the customer service department’s policies and procedures.

4. Facilitates the collection of competitive information in order to monitor business trends and opportunities.

5. Prepare, generate and distribute daily reports and order acknowledgements to appropriate personnel.

6. Responsible for notifying administration of any required updates of customer records on the organization’s internal database.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Degree Title:
FA, BA, BSC
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jul 01, 2018
Posting Date:
May 31, 2018
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

NineSol Technologies

Information Technology · 101-300 employees - Islamabad

History: NineSol Technologies is a leading information technology organization experienced in providing web designing and development, internet marketing and mobile application development. NineSol Technologies has been in operation for the last seven years, and has developed a reputable and renown ...Read More

Similar Job Titles

CSR / Customer Service Representative

Lal Technologies, Rawalpindi, Pakistan
Posted Sep 23, 2018

CSR / Customer Service Representative

IBS Tec, Lahore, Pakistan
Posted Oct 02, 2018

Customer Service Representative - CSR

NineSol Technologies, Islamabad, Pakistan
Posted Sep 25, 2018

CSR / Customer Service Representative

7 X Communications, Rawalpindi, Pakistan
Posted Sep 19, 2018
View All