Sales Executive

Northvis is seeking a confident, organized, and results-driven Sales Executive to join our Success & Enrollment Office in New Garden Town, Lahore. This role focuses on guiding prospective students through the enrollment process for our specialized eBay and Etsy training programs. The ideal candidate communicates clearly in Urdu and English, demonstrates active listening and objection handling skills, and maintains responsibility and integrity when advising students. This position involves direct interaction with prospective students through phone calls, WhatsApp, social media, and in-person visits, ensuring they understand the training options best suited to their goals. The Sales Executive maintains accurate and up-to-date records in CRM systems, manages follow-up schedules, and collaborates with other teams to handle enrollment documentation and payment follow-ups. Meeting enrollment targets and supporting the growth of our training programs are central to the role. The position requires a minimum of three years of relevant experience in admissions, telesales, customer service, or education sales. Although this role does not involve managing a team, it requires strong organization, dependable follow-through, and excellent communication skills to effectively convert leads into enrollments while providing transparent and helpful guidance.
Responsibilities

Respond promptly and professionally to inquiries received via phone calls, WhatsApp, social media, and in-person visits.
Understand the goals and interests of prospective students to explain suitable training program options clearly and accurately.
Consistently follow up with interested leads to nurture relationships and coordinate visits effectively.
Convert qualified inquiries into student enrollments by engaging in honest, informed, and consultative conversations.
Maintain accurate CRM records, update follow-up schedules, and ensure enrollment details are current and reliable.
Coordinate with relevant departments to complete enrollment documentation and follow up on payment processes.
Report progress regularly by tracking enrollment metrics and work strategically to achieve enrollment targets set by the department.
Use CRM tools and spreadsheets efficiently to organize outreach and lead management activities.
Demonstrate a responsible and ethical approach to student guidance by setting realistic expectations and avoiding any misleading information.
Apply active listening and objection handling techniques to address and resolve prospective students concerns effectively.