Posted 2 days ago 76 views Report Job
Join our team as a Contact Center Representative and be the voice of our brand!
Key Responsibilities:
- Handle inbound and outbound calls in a professional and efficient manner
- Provide product/service information, resolve customer issues and answer inquiries
- Accurately log all interactions using our internal systems
- Follow up with customers to ensure satisfaction and issue resolution
- Meet quality assurance and performance targets
Qualifications:
- Excellent verbal and written communication skills
- Strong problem-solving and interpersonal abilities
- Ability to multitask in a fast-paced environment
- Prior contact center or customer service experience is a plus
- Basic computer literacy (CRM tools, email, typing speed)
What We Offer:
- Competitive salary + performance bonuses
- Growth and advancement opportunities
- Friendly, team-oriented work environment
Job Details
Numeriquee IT (SMC-Private) Limited
We're an innovative IT startup dedicated to empowering businesses in Canada and the United States. Our services include stunning website design and development, dynamic digital marketing and SEO, eye-catching graphic design, and strategic business development. Let us help you elevate your online presence and achieve your goals!
What is your Competitive Advantage?
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