Officer Administration

Our company values its employees as its greatest asset and key competitive advantage. We foster a culture of innovation, creativity, and commitment by attracting and retaining top talent. We strive to provide a supportive environment that encourages growth and makes every team member feel integral to the company’s mission. This role is focused on managing the travel desk, overseeing all aspects of domestic and international travel logistics, accommodations, and corporate events. The position also involves handling invoice processing, delivering executive support, and ensuring compliance with health, safety, environment, and quality (HSEQ) policies, corporate governance, and cost-efficiency standards.

Key Responsibilities

Manage ticketing operations for both domestic and international air travel, including visa processing, while ensuring travel routes are optimized for cost and aligned with corporate travel policies and approvals. Oversee corporate lodging arrangements such as room reservations, stays, and negotiating preferential rates with hotels for corporate events, annual meetings, board sessions, and high-level workshops. Coordinate ground transportation services for employees and executives to ensure timely and efficient travel.

Act as the primary liaison for visiting delegations, board members, and VIP guests, providing seamless executive support and VIP protocol. Streamline the reconciliation and processing of all travel, hospitality, and event-related invoices, ensuring accuracy and zero discrepancies by verifying vendor billings against pre-approved corporate rates and purchase orders. Collaborate closely with Procurement and Finance departments regarding vendor management, technical evaluations, purchase requisitions, and orders.

Develop, allocate, and monitor budgets specifically for employee travel and accommodation expenses. Compile and analyze detailed travel and accommodation expense reports on a daily, weekly, and monthly basis to maintain cost control. Ensure all bookings and services are made through approved vendors and within authorized budgets. Maintain comprehensive records of travel requests, bookings, visas, invoices, approvals, and vendor payments.

Prepare and submit necessary company letters and documents to the Chamber of Commerce and other relevant authorities in a timely manner. Facilitate smooth airport meet-and-assist services for arrivals, departures, and transportation arrangements for management, employees, and guests. Maintain effective coordination with Administration, HR, Finance, Security, HSE, and other relevant departments to ensure compliance with company policies and safety protocols. Handle urgent and time-sensitive travel requirements efficiently and perform additional duties as assigned by management.

Required Qualifications

A bachelor’s degree with practical knowledge of ticketing, hospitality, protocols, and a basic understanding of HSEQ standards. A minimum of five years of relevant experience in travel management or a related field. Strong communication skills and proficiency in SAP and Microsoft Office applications are essential.

Preferred Qualifications and Benefits

The company is committed to providing equal employment opportunities to all individuals regardless of age, color, origin, physical or mental disability, race, religion, creed, gender, marital status, or any other protected characteristic under federal, state, or local laws. Women and persons with disabilities are especially encouraged to apply. Suitability for persons with disabilities will be assessed in accordance with HSE standards.

This role offers the opportunity to work in a dynamic environment where attention to detail, cost control, and exceptional service delivery are highly valued. The position supports professional growth while contributing to the company’s mission of operational excellence and employee satisfaction.