Posted Aug 02, 2022 604 views
We are searching for an eCommerce Seller Support who will be joining our team, you will be supporting the team responsible for customer success, account management, and strategy consultancy.
Friendly, and self-motivated exemplify impeccable communication and organizational skills. You’re comfortable being thrown dozens of tasks, documenting detailed instructions without missing a beat, being able to prioritize tasks based on importance and urgency, assign timelines to each task; effectively engage project stakeholders, managers, and team members all throughout the delivery life-cycle while ensuring the final deliverable is on time.
Beyond your experience, we are also looking for someone who is professional and possesses impeccable written and verbal English communication. The ideal candidate should be organized, passionate, and have a keen eye for detail.
Roles and Responsibilities of an Amazon Online Assistant
- Customer service tasks such as creating message templates to send to customers, answering customer queries, commenting on positive reviews and addressing negative feedback, getting negative reviews removed, matching orders to reviews, shipping, creating removal orders, locating past orders, confirming FBM orders, and dealing with refunds and product replacements.
- Content-related tasks, such as creating excellent content for Amazon product listings and email marketing messages.
- Tasks related to optimizing ads include setting up campaigns, analyzing them, setting up negative vital terms, and ensuring that your product is not seen for specific key terms.
- Search engine optimization tasks such as keyword research and SEO optimization to drive relevant traffic, link building to drive growth, and social bookmarking for greater optimization.
- Social media tasks such as updating your Facebook, Twitter, and LinkedIn pages, answering customer queries and complaints on social media, and uploading photos of new products.
- Researching for products to buy them at wholesale prices, securing the best deals that are profitable for your business, securing samples for products you sell on Amazon, and negotiating with suppliers.
- Order fulfillment tasks such as sending in FBA inventory, downloading Amazon barcodes for each unit, downloading shipping labels, tracking the shipments, checking units received, and checking how many units are in FBA.
- Graphic designing task s like logo designing, creating listing images, infographics, course covers, and ebooks, among others.
About You:
- At least 2 years completed of college with 2 yrs BPO / Professional experience
- Attention to detail
- Analytical use of data
- Excellent in MS Office applications
- Knowledge in PPC, SEO, preferred
- Experience in eCommerce platforms is required
- Organized and strong attention to detail
- Ability to work methodically and follow a process
- Skilled in business reporting and analysis
Job Type: Full-time
Skills FBA Experience in Ecommerce Knowledge Of PPC And SEO
Job Details Industry:
Media/Communications
Functional Area:
Operations Total Positions: 1
Post Job Shift: First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Remote
Gender: No Preference
Minimum Education: Bachelors
Career Level: Experienced Professional
Minimum Experience: 2 Years
Job Details
OIG Brand Managment
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