Customer service officer will act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. They work in every industry that has a customer pool. This is an entry-level position that doesn’t typically require any formal education.

Candidates who work well with people while employing excellent interpersonal communication skills are good fits for this role. Many customer service officers work traditional office hours, but there are a select few who work for employers that provide around-the-clock customer support. In these cases. Customer service officers report directly to shift supervisors.

  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.

Job Details

Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
20 - 30 Years
Minimum Education:
Bachelors
Degree Title:
B.A
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years
Apply Before:
Jul 14, 2022
Posting Date:
Jun 13, 2022

Omega Group

Real Estate/Property · 301-600 employees - Lahore

Omega Villas (Pvt) Ltd. is a lush green pollution free housing society. Its located Near Faizpur Interchange Main Sharaqpur Road Lahore. Omega Villas Lahore, planned an area of 1600 Kanal, a self-contained, gated community equipped with all amenities of life. Omega Villas consists of mainly two projects i-e Omega Residencia & Omega Homes. We have developed Omega Residencia Sector "A" and Sector "B" respectively./p

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