NOTE: You will talk to foreign customers and clients, so if your English isn't fluent, then please don't apply.

RESPONSIBILITIES :

  • Assist the team in daily operations and customer support.
  • Communicate with our restaurants and delivery drivers to ensure seamless and on-time delivery.
  • Handle incoming correspondences and help resolve daily operational issues.
  • Proactively problem solve technical and logistical issues faced by our partner restaurants. Provide feedback to vendors about daily meals and logistics.
  • Manage customer service issues during daily operations, resolving issues swiftly with both users and restaurants.
  • Ensure restaurant information in our databases is correct.
  • Gather and analyze data directly related to the health of our operations and provide recommendations for ways to improve operational efficiency.
  • Understand the internal system for scheduling and dispatching for our partner restaurants.
  • Assist the Operations team in coordinating corporate events of all sorts (team meetings, conferences, etc).

REQUIREMENTS

  • Food lover is a must!
  • Passion for startups and the food industry
  • Ability to multitask in a fast-paced, dynamic work environment
  • Hard-working, self-motivated and strong interpersonal skills
  • Organized with superhuman attention to detail.
  • Excellent written and verbal communications skills (English).
  • Quick and confident decision maker.
  • Calm under pressure
  • Detail-oriented
  • Logistical mastermind
  • Must speak Urdu.
  • Previous experience in operations or logistics is a PLUS
  • Previous experience with customer support is a PLUS

Job Details

Job Channel:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year (Should have done O/A levels or excellent english communication skills)
Apply Before:
Apr 27, 2019
Posting Date:
Mar 26, 2019

On Technologies

Information Technology · 11-50 employees - Lahore

On Technologies FZ LLC

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