Online Sales Specialist

Hair Matters, a reputable hair care brand based in Gulberg V, Lahore, is seeking a motivated and confident Online Sales Specialist to join their team. This full-time, on-site role operates from 9:30 AM to 5:30 PM and focuses on managing both inbound and outbound online sales. The ideal candidate will possess excellent communication skills, a passion for sales, and the ability to foster strong customer relationships while promoting Hair Matters’ products.

Key Responsibilities:
- Handle inbound and outbound sales calls and respond to customer inquiries promptly.
- Promote Hair Matters hair care products and assist customers in selecting the right items.
- Manage online sales inquiries and diligently follow up with potential customers.
- Build and maintain positive customer relationships by providing exceptional support.
- Convert leads into sales and consistently achieve or exceed sales targets.
- Maintain professional communication across all relevant online sales channels.

Required Qualifications:
- Previous experience in call center or sales roles is preferred.
- Excellent spoken and written English communication skills.
- Strong customer service, communication, and sales abilities.
- Confidence in handling customer inquiries and converting leads into sales.
- Target-oriented mindset with motivation and a professional attitude.
- Availability to work on-site during the specified working hours.

Preferred Qualifications and Benefits:
Candidates with prior experience in a similar sales environment will have an advantage. Hair Matters offers an attractive salary package complemented by sales commissions and performance-based annual bonuses. Employees can expect a friendly and professional work environment that encourages career growth and development opportunities.

This position is based in Gulberg V, Lahore, and is ideal for individuals eager to advance their career in online sales within the beauty and personal care industry.