We are seeking a dynamic and motivated Online & Showroom Sales Executive to join our Home Appliances showroom team. The ideal candidate will play a crucial role in driving sales both online and in-store by effectively managing customer inquiries from various online platforms and providing exceptional service to walk-in customers. This position requires a proactive individual who can handle multiple sales channels, maintain product listings, and contribute to overall business growth.
Key Responsibilities
- Handle customer inquiries from online platforms and showroom walk-ins, converting them into successful sales.
- Manage and update product listings, prices, images, and promotional offers on platforms such as OLX and other online marketplaces.
- Communicate promptly with customers via WhatsApp, phone calls, and online channels to address questions and follow up on potential sales.
- Coordinate the processing of online orders, including payment collection and delivery arrangements.
- Assist customers visiting the showroom and facilitate offline sales transactions.
- Maintain accurate daily records of sales activities and customer inquiries.
- Propose ideas and promotional strategies to boost online sales performance.
- Monitor competitor pricing and stay informed about trends in the online home appliances market.
Required Qualifications
- Experience in online sales, e-commerce, or retail sales is preferred.
- Familiarity with online selling platforms such as DARAZ and OLX.
- Strong communication skills and the ability to engage effectively with customers.
- Basic proficiency in Excel or Google Sheets for record-keeping.
- Comfortable using computers, WhatsApp, and managing online product listings.
- Prior experience in home appliances or electronics sales will be an advantage.
Preferred Qualifications and Benefits
This is a full-time position within the Home Appliances and Electronics industry, specifically in the Sales & E-Commerce department. The role offers a competitive monthly salary ranging from Rs 25,000 to Rs 35,000. The work location requires in-person attendance at the showroom, providing direct interaction with customers and hands-on involvement in sales operations.
If you are enthusiastic about sales and eager to contribute to a growing business by leveraging both online and offline channels, this opportunity offers a rewarding environment to develop your skills and advance your career.