Shallbay Limited is looking to hire an experienced Virtual Assistant to provide remote support for its operations based in Faisalabad. This is a full-time position with a morning shift schedule. The ideal candidate will have over three years of relevant experience and be capable of managing a variety of administrative and operational tasks to ensure smooth workflow and effective communication across teams.
Key Responsibilities
- Manage scheduling and calendar coordination to optimize daily operations.
- Handle client communications and route technical requests to the appropriate teams.
- Prepare work orders and installation checklists to support project execution.
- Track project milestones and ensure timely updates on progress.
- Coordinate with vendors and maintain basic procurement records.
- Create clear and concise troubleshooting intake forms for network engineers to facilitate issue resolution.
Required Qualifications
- Minimum of three years’ experience as a Virtual Assistant or in a similar administrative role.
- Strong English communication skills, both written and verbal.
- Proficiency in MS Office suite and Google Workspace applications.
- Familiarity with CRM and ticketing systems such as Zendesk, Freshdesk, and Jira.
- Ability to handle sensitive information with discretion and maintain confidentiality.
Preferred Qualifications and Benefits
Candidates with prior experience supporting technical teams or working in IT-related environments will be at an advantage. The role offers a competitive salary range of 10,000 to 40,000 PKR, commensurate with experience and skills. This position provides the flexibility of remote work while contributing to the growth and efficiency of the Faisalabad operations team.
Shallbay Limited values professionalism, attention to detail, and proactive communication, making this an excellent opportunity for a skilled Virtual Assistant seeking a dynamic and supportive work environment.