OPD Officer

Liaquat National Hospital & Medical College

Karachi , Pakistan

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This role involves managing the availability and usage of consumables across outpatient departments (OPDs) while ensuring smooth communication and operational efficiency within the clinical environment. The ideal candidate will be responsible for coordinating with various stakeholders, handling patient inquiries, and maintaining the overall order and functionality of clinic facilities. Attention to detail, strong organizational skills, and the ability to work collaboratively with outreach centers are essential for success in this position.

Key Responsibilities:
Monitor and ensure the availability of all necessary consumables for each OPD to support uninterrupted clinical services. Prepare and submit detailed reports that justify the consumption of these materials, providing transparency and accountability. Communicate any changes or additions to clinical services promptly to all relevant stakeholders through official departmental email channels. Handle telephone inquiries from patients and the general public with professionalism and courtesy, ensuring that all interactions reflect the organization’s standards. Register patient appointments accurately, following established protocols and procedures to maintain an efficient scheduling system. Maintain cleanliness and orderliness within clinic facilities, ensuring that all equipment functions properly. Coordinate timely maintenance and repairs as needed to prevent disruptions. Keep correspondence with outreach centers up to date and conduct timely follow-ups to support ongoing collaboration and service delivery.

Required Qualifications:
A Master’s degree is required for this position. Candidates should have preferably 3-4 years of relevant work experience in a similar healthcare or administrative setting. Proficiency in MS Office applications is essential to manage reports, correspondence, and scheduling effectively. Strong communication and interpersonal skills are necessary to interact with patients, colleagues, and external partners professionally and efficiently.

Preferred Qualifications and Benefits:
While not explicitly stated, experience in healthcare administration or clinical support roles will be advantageous. The role offers the opportunity to work in a dynamic clinical environment where organizational skills and attention to detail are highly valued. Candidates can expect to develop their professional skills through interaction with diverse teams and contribute meaningfully to patient care support services.