Operational Assistant

Heather Smail Property Group LTD

Pakistan

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Posted 19 hours ago 6 views Report Job

HSPG, operating through Global Teams (a Smail Group company), is seeking a proactive Operations Assistant to join an established partner in the property, construction, and related industries. This full-time remote role based in Pakistan involves supporting the operations leadership team by ensuring that actions, information, and workflows are well-organized, accurate, and progressing efficiently. The ideal candidate will be hands-on, detail-oriented, and skilled in clear communication and follow-through, working collaboratively across teams to track commitments and escalate issues as needed.

Key Responsibilities
- Maintain task management systems such as Asana, including action registers, trackers, deadlines, and ownership records.
- Coordinate meetings by preparing agendas, capturing decisions, and following up on outstanding actions.
- Communicate effectively with team members and external contacts to gather updates, documents, and decisions.
- Prepare clear status summaries, progress reports, and management information for leadership.
- Keep accurate digital records, operational documents, and standard operating procedures up to date.
- Support the Group Operations Manager and senior stakeholders in implementing agreed priorities.
- Identify overdue actions, inconsistencies, or blockers and escalate them constructively to ensure resolution.
- Assist with cross-team coordination and contribute to continuous improvement of operational workflows.
- Confidently use Google Workspace, Microsoft Office, Asana, Slack, and other business tools.

Required Qualifications
- Prior experience in business operations, operations coordination, project support, or a similar professional environment.
- A degree in Business Administration, Management, or a related discipline is preferred.
- Excellent written and spoken business English with a confident and professional communication style.
- Exceptional organizational skills, responsiveness, accuracy, and strong follow-through.
- Ability to manage competing priorities, work independently, and proactively chase outstanding actions.
- Comfortable using digital task-management and collaboration platforms; experience with Asana and Slack is advantageous.
- Ability to work remotely with colleagues and managers based in the UK and Ireland, maintaining meaningful overlap with their business hours.

Preferred Qualifications and Benefits
- Strong practical AI literacy is essential. Candidates should already use AI and modern productivity tools to enhance research, meeting summaries, drafting, document organization, and workflow efficiency.
- Ability to critically review AI-generated outputs for accuracy and confidentiality before use.
- The role offers a competitive salary dependent on experience.
- Full-time position requiring 40 hours per week, working remotely from Pakistan with coordination across UK/Ireland time zones.

The successful candidate takes ownership of outcomes beyond simply managing task lists. They are confident in seeking clarification, following up professionally, and ensuring that important actions are genuinely completed to support smooth business operations.