Posted Mar 25, 2026 282 views
Techezm Pvt Ltd., a vibrant technology and operations company serving clients across the United Kingdom and Europe, is looking for a meticulous Operations & CRM Data Associate to join its team. This full-time, on-site role is based near Y Cross, Civil Lines Road, Jhelum, with working hours from Monday to Saturday, 2:00 PM to 10:00 PM. The successful candidate will play a key role in supporting internal systems, managing data, and streamlining operational workflows within a growing organization focused on global e-commerce, customer service systems, and internal business processes. Responsibilities include maintaining accurate data records, assisting with accounting tasks, managing product listings, and handling claims and escalations to ensure smooth day-to-day operations.
Key Responsibilities
Accounting Support: Prepare invoices, reconcile statements, and assist with data preparation to support accounting processes. Generate financial reports as required to aid the finance team in maintaining accurate records.
Product Listing: Upload and manage product listings across various e-commerce platforms. Regularly update product information, pricing, and details to comply with platform standards and maintain quality.
Claims & Escalations: Assist in processing claims and monitor issue tracking. Work closely with internal teams to resolve escalated cases efficiently while keeping detailed records of claims and their outcomes.
CRM & Data Management: Accurately enter and maintain records within the company’s CRM system. Update customer data, order details, and internal records to ensure data integrity and consistency across systems.
Team Collaboration: Provide occasional support to the Customer Service Team during peak periods, helping to maintain smooth business operations and ensure timely responses.
Required Qualifications
- Strong attention to detail with a high degree of accuracy in data handling.
- Excellent written English communication skills.
- Proficiency in Excel and Google Sheets for effective data management and reporting.
- Comfortable working with CRM systems and multiple online platforms.
- Ability to manage repetitive tasks consistently without compromising quality.
- Well-organized with the ability to multitask and prioritize effectively.
- Minimum of 2 years’ experience in accounting or related data entry roles.
- Must be available to work on-site in Jhelum.
Preferred Qualifications and Benefits
Experience with e-commerce platforms, CRM systems, or accounting data entry is an advantage. This position offers the opportunity to work with a company affiliated with a UK-based software house, providing exposure to international business operations. Employees enjoy stable full-time employment in a professional office environment, with potential career growth into operations or systems management roles. The role offers a competitive monthly salary starting at PKR 35,000.
Techezm fosters a professional and supportive workplace where employees can enhance their skills and contribute meaningfully to a growing international business.
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