Operations Executive - Motor Placement

We are seeking a detail-oriented and proactive Operations Executive – Motor Placement to manage the complete process of motor insurance enquiries, from initial quotation through to policy binding and issuance. This remote role requires close collaboration with Business Development Managers (BDMs), insurers, and internal teams to ensure accurate quotations, efficient policy placement, and compliance with company and regulatory standards. The ideal candidate will have a solid understanding of motor insurance and underwriting processes, strong attention to detail, and the ability to work effectively under tight deadlines.

Key Responsibilities

Motor Insurance Placement
- Manage end-to-end motor insurance enquiries, including quotation, policy binding, and issuance.
- Review customer and vehicle information to ensure accuracy and completeness.
- Obtain, compare, and negotiate quotations from insurers based on customer needs.
- Coordinate with insurers to clarify underwriting requirements and secure competitive terms.
- Ensure timely and accurate processing and issuance of policies.
- Follow up with insurers on pending quotations, approvals, documentation, and policy issuance.
- Review policy documents for accuracy before distribution to customers and stakeholders.

BDM & Insurer Coordination
- Collaborate closely with BDMs to understand customer requirements and support policy placement.
- Liaise with insurers and underwriting teams to resolve queries and obtain necessary approvals.
- Provide clear updates to BDMs and internal teams throughout the placement process.
- Escalate any delays, discrepancies, or underwriting concerns promptly.

Operations & Compliance
- Ensure all motor insurance transactions comply with company policies, insurer requirements, and regulatory standards.
- Maintain accurate records of quotations, policies, documentation, and customer information.
- Collect and organize all required documents, identifying and resolving any discrepancies before policy issuance.
- Keep internal systems and insurer portals updated with timely and accurate information.

Required Qualifications
- Bachelor’s degree or equivalent qualification preferred.
- 1 to 3 years of experience in motor insurance operations, placement, underwriting support, or related insurance functions.
- Good knowledge of motor insurance and underwriting processes.
- Proficiency in insurer portals and Microsoft Office applications, especially Excel and Outlook.
- Strong communication, coordination, and organizational skills.
- Ability to manage multiple enquiries and transactions simultaneously.
- Excellent attention to detail and accuracy.
- Strong problem-solving and analytical abilities.
- Ability to work efficiently under tight timelines in a fast-paced environment.
- Customer-focused mindset with a strong sense of ownership and accountability.
- Team player capable of effective collaboration with BDMs, insurers, and internal teams.

Preferred Qualifications and Benefits
- Prior experience working with UAE motor insurance products and insurers is highly desirable.
- Hands-on experience with insurer portals and policy processing systems is an advantage.
- Candidates with a background in insurance brokerage operations or motor insurance placement will be preferred.
- The position offers a monthly salary of AED 1500 and the flexibility to work remotely.

We are looking for a highly organized and execution-driven professional who can take full ownership of motor insurance placements, ensuring every policy is processed accurately, compliantly, and within the required turnaround time. The successful candidate will thrive in a high-volume environment, coordinating effectively with multiple stakeholders to deliver excellent service and operational efficiency.