Operations Officer

Navigator HR is looking for a dedicated and detail-oriented Operations Officer to join the team in Bahria Town. The successful candidate will play a vital role in managing daily rider operations, including cash collection, wallet monitoring, order allocation, and rider onboarding. This position requires strong organizational skills and the ability to maintain accurate operational records while ensuring effective communication with riders to support smooth and efficient daily activities.

Key Responsibilities

- Manage daily cash collection from riders and maintain precise records of all transactions.
- Monitor rider wallets to ensure timely clearance of outstanding balances.
- Communicate with riders regarding payments, wallet status, and any operational issues.
- Assist in assigning orders to riders and follow up to facilitate timely deliveries.
- Operate relevant systems and keep all operational data up to date.
- Support rider recruitment, onboarding, and coordination processes.

Required Qualifications

- Minimum of 2 years of relevant experience in operations.
- Strong communication and coordination skills to effectively liaise with riders and team members.
- High attention to detail, especially when handling cash, balances, and record-keeping.
- Proficiency in using computer-based systems and maintaining accurate data.
- A responsible and organized approach with the ability to professionally follow up with riders.

The position offers a monthly salary ranging from PKR 50,000 to 60,000. The working schedule is Monday through Saturday, from 11:00 AM to 7:00 PM. The role is based in Bahria Town and requires commitment to maintaining smooth operational workflows within a fast-paced environment.